issue 12 publication date 2019-03

• Studying the Effects of Relationship marketing on donors' Behavioral reactions ( case study: the Imam Khomeini Relief Committee of the city of Ilam)
• A Framework for Identification The Effective Factors In Accepting The Accepting The Electronic Word Of Mouth Advertising In Instagram
• The impact of customer relationship management on improving internal processes, customer satisfaction and profitability (case study: the Branches of Esfahan Social Security Organization)
• The impact of marketing strategies on marketing performance of textile and building industries under economic depression
• Investigating the Structure and Model Formulation of Iran’s Export Market: Case study: Kiwi, Apple and Grapes
• Investigation on factors affecting dysfunctional customer behavior (the case: customers of car manufacturing dealership in Ahvaz)
• Effects of Entrepreneurial Orientation on the Export of Small and Medium Companies through the mediation of Organizational Learning capability and Innovation Performance
• Advertisements Evaluation Focusing on Human Face
• The model of strategic management risks in Iran’s insurance industry
• The impact of the Subjective, Social and Behavioral Drivers on Consumer Brand Engagement: Comparison between Hedonic and Utilitarian Goods