Service quality is imperative for higher education institutes in order to remain competitive and growing. There is a need to ensure students’ satisfaction with university. This study will help improve service quality of the institutes. Information and data are collected using a survey questionnaire from the higher education institutes of Pakistan using convenience sampling technique. Findings r...

In the present study, we examined whether social categorization based on university affiliation can induce an advantage in recognizing faces. Moreover, we investigated how the reputation or location of the university affected face recognition performance using an old/new paradigm. We assigned five different university labels to the faces: participants' own university and four other universities...

Virtual communities become more and more heterogeneous as their scale increases. This implies that, rather than being a single, homogeneous community, they become a collection of knots (or sub-communities) of users. For the computation of a member’s reputation to be useful, the system must therefore identify the community knot to which this member belongs and to interpret its reputation data co...

In a dynamic model of originate-to-distribute lending, we examine whether reputation concerns can incentivize a bank to monitor loans it has sold. Investors believe that banks with fewer recent loan defaults are more likely to monitor (“have higher reputation”). In equilibrium, banks monitor more and retain a smaller loan fraction when their reputations are high. Monitoring is harder to sustain...

In traditional reputation theory, reputation is good for the longrun player. In "Bad Reputation," Ely and Valimaki give an example in which reputation is unambiguously bad. This paper characterizes a more general class of games in which that insight holds, and presents some examples to illustrate when the bad reputation effect does and does not play a role. The key properties are that participa...

In a Virtual Society (VS) context, possibly federated and mutually distrustful entities (i.e., individuals and resources) interact with each other, providing and consuming services, in order to achieve their own goals. Within this context, reputation management has been identified as a possible mean to enable entities to decide whether and at which conditions to engage interactions with other e...