objective: to investigate the application of quality function deployment (qfd) in the central library reference service quality science.methodology / approach: this study was a descriptive survey research and application. research instrument, libqual questionnaire and interview. the three-stage qfd model and the concentration of 7-seater model were used to determine the correlation matrix. the ...

the purpose of this study is to redesigning and reengineering of human resource of the central library and documentation center of the university of tehran in leisure times. this research is based on survey method and is done by use of questionnaire. results show that the number of user of the central library and documentation center of the university of tehran is decreased in leisure times. th...

liveliness of any library is directly related to the rate of using its information services and resources. studying the amount of the existing information resources used by faculty members, who account for a considerable portion of the library users, can be a positive step for promoting the quality of library services and resources. in this descriptive survey, 72 percent of research community (...

the purpose of this study is to investigate factors affecting the use of library resources by agricultural . year 2002 to 2003,at agricultural college. tehran university. f test indicated that the extent to which graduate students used central library resources. the way of offering services and communication with clients. facilities. and having up-to-date resources. friedman test showed that th...

abstract introduction: introduction: traditionally, the central library of any university is the main source of scientific data retrieval for respective faculty members. exploration of rate and pattern of such usage makes it possible to promote the quantity and quality of library services and increasing the efficacy of faculty members' activities. objective: to determine the rate of usage ...