industrial organizations are complex systems` where the interactions among the various functions such as sales, distribution, manufacturing, materials, finance, human resources and maintenance have to be man-aged towards a common purpose of delivering the customers satisfaction. however, since most of these or-ganizations have a `functional structure`, each function or department works towards ...

Performance measurement systems in today’s business environment are different from the 1960s and 1970s. The nature of today’s business is very unique and dynamic; and with the effect of globalization, the organization’s performance measurement system requires a different dimensional approach. To provide managers with useful information and to sustain competitiveness, the organization must measu...

This study draws on information processing theory to investigate predictors of strategic-decision quality in public organizations. Information processing theory argues that (a) rational planning practices contribute to strategicdecision quality by injecting information into decision making and (b) decision makers contribute to strategic-decision quality by exchanging information during decision...

strategic control can provide performance support from decision and strategy. now, appropriate and role of operations research (or) for strategic support is proved and model is useful tool for fulfill this role. new field of performance and strategy linkage have suitable capacity for this type of modeling. this paper is tried with using case study research method in the fields of performance me...

One of the most important issues in strategic management is enhancing employees’ motivation to contribute in the implementation of strategies; because they usually do not pay necessary attention to strategies. Accordingly, it is required to consider and calculate their roles in implementing strategies. In terms of employees’ role in the organization, they have managerial (goal setter) and/or no...

The increasing competitive pressure resulting from operations activities and markets globalization, are forcing enterprises to reorient their strategies, operations systems, processes and procedures to sustain their competitive positions. TThis paper presents a Delphi experiment, based on a discussion about the roles that a performance measurement system should perform. The measurement system i...

among the most important sources of competitive advantage, is creating and developing strategic alignment competency. strategic alignment, literally, is an abstract and qualitative concept. and a qualitative concept while not been quantified and operationalized, does not worth paying attention practically. this article basing on a general formula and taking systems dynamics approach, suggests a...

Industrial organizations are complex systems` where the interactions among the various functions such as Sales, Distribution, Manufacturing, Materials, Finance, Human Resources and Maintenance have to be man-aged towards a common purpose of delivering the customers satisfaction. However, since most of these or-ganizations have a `Functional Structure`, each function or department works towards ...