This chapter presents a Modeling Language for Interaction as Conversation, named MoLIC, which is grounded in semiotic engineering. We will explore several alternative design solutions to illustrate the use of the language in diverse scenarios.

Online help systems are typically used as a last resource in interactive breakdown situations. In this paper, we present a method for building online help based on design models according to a semiotic engineering approach. We show the benefits of having designers explicitly communicate their design vision to users, and we also point at the need to foster a new culture for online help. We show ...

There are two models based on Semiotic Engineering aimed to assist designers in modeling the interface: Manas and MoLIC. This work shows the result of the application of these models in two collaborative systems and contrasts the results between models and within each model, assessing which aspects were represented by each model and in what level of abstraction, as well as the possibility of a ...

This paper aims to reflect on the role of Culture of Participation in fostering an Ethics of Design, as a means of true innovation in contemporary society. Participation often stands on commonalities, empathy and the desire to share our own beliefs and world views. The design of artifacts has as its first, though implicit purpose, to convey a message. Our economy relies even more on knowledge-i...

The difficulty in reading and interpreting textual information interferes in the quality of the interaction of pre-linguistic deaf in the web. This article aims at determining whether the use of new communication strategies improves interaction of the deaf. The stage of data collection and observation involved the participation of eight volunteers. Two sessions of observation of interactions we...

We introduce the notion of open learner models as artifacts and resources, situated in school level to illustrate a context of multiple user types. We suggest a new direction for research, focussing on open learner models as a facilitator of communication from a semiotic engineering perspective.

The translation of web content into Libras (Lingua Brasileira de Sinais – Brazilian Sign Language), although adequate, cannot always be implemented, due to its high cost. Thus, the present study aims to identify and propose solutions for the potential communication breakdowns in the interaction of bilingual deaf users in corporate systems on the web. The analysis of the interaction took place a...

Collaborative systems are growing more and more popular. However, evaluating this type of systems is still a difficult task. Many evaluation methods have been proposed to deal with this challenge, but most of them are not yet consolidated. Semiotic Engineering is an explanatory theory about HCI that proposes three different methods that can be applied to evaluate collaborative systems: MIS, MAC...

Semiotic Engineering is a semiotic theory of HCI that views humancomputer interaction as a contingent process of designer-to-user metacommunication. The theory currently has two evaluation methods, Communicability Evaluation and Semiotic Inspection. The aim of our research is to do a critical analysis of both methods in order to align them with each other, especially in ontological and epistemi...

This paper presents a formalisation of Peirce’s notion of ‘sign’ using a triadic relation with a functional dependency. The three sign components are then modelled as concepts in lattices which are connected via a semiotic mapping. We call the study of relationships relating to semiotic systems modelled in this manner a semiotic-conceptual analysis. It is argued that semiotic-conceptual analyse...