establishment of hospital accreditation programs is increasingly growing across numerous developing nations. such initiatives aim to improve quality of care. however, such establishments, mainly incentivized by successful and famous accreditation plans in developed countries, usually suffer from lack of necessary arrangements which, in turn, result in undesired consequences. indeed, the first p...

We study a firm investing in quality and building its reputation for quality. Quality can be certified at a cost. We consider two types of equilibria: one in which certification decisions are made based on firm’s reputation and the second in which they are made based on the time since last certification. We show that reputation-based certification has a very limited effect on incentives to inve...

in this paper, we study the affect of contextual factors on quality management practices and organizations performance. the research method that led to this article is descriptive survey that we analyze gathered data with compare means statistical test. the result show that there is no significant effect of contextual factors on quality management practices and organizations performance. this r...

This dissertation consists of three chapters that study issues in Corporate Finance and Industrial Organization related to the behavior of markets with asymmetric information. The first two chapters study the economics of credit rating agencies; the third chapter examines a process of social learning about product quality. Chapter 1 models the effect of rating agency competition on the quality ...

This paper examines the relationship between quality certification and performance, and quality certification and size in hotel chains operating in Spain. In an initial phase, a quantitative study is made with secondary and objective data to analyse these relationships. In a second phase, a qualitative analysis is applied to reach a better understanding of the quantitative results. The findings...

Garvin’s [Garvin, D.A. (1987) Competing on the eight dimensions of quality. Harvard Business Review 65(6), 101–109] eight dimensions of quality have become a widely accepted taxonomy for discussions of product quality. These dimensions were used as the basis for evaluating the impacts of ISO 9000 certification on companies’ product quality. Eleven ISO 9000 certified companies in Europe were stu...

Quality assurance is a major task with regard to the implementation of Electronic Health Records (EHRs). Currently there are only a few approaches explicitly dealing with the quality of EHR services. The objective of this paper is to present the results of an expert survey that was conducted in 2008 including 29 experts from various European countries and different areas. The experts were quest...

This paper presents a fuzzy quality certification of wheat. analysis is based on the model We developed Matlab application with help which we modeled perceptions in relation to main physical and chemical characteristics wheat obtaining index lots. The algorithm presented this article allows for using global index, generating applicability not only commercial sphere as reference price setting, b...