the aim of the present study is to surveying the impact of new information technologies on improving customer relation management considering organizational innovation as intervening variable (case study: bank mellat of west azerbaijan). the study is applied and descriptive in nature. all of the employee in bank mellat of west azerbaijan branches were candidiate to participate in the study but ...

information technology as a new and very efficient tool in human communications has multiple functions that effect on public affair management is one of them. along with growth & spread of such technologies in contemporary world, this function simultaneously has spread & is changing to be an important paradigm in management & regional administration all over the world. in the other hand, good g...

in recent years, work for the information profession has become characterized by fast-paced change and new skills requirements. this transformation has been brought about by the constant emergence of relevant new technologies. in this paper, ict skills for professionals in developing countries are examined and nigeria research project is mentioned as an example. one of the important implication...

new technologies. The range of applications was quite wide. Don Pelz and Eileen Trzcinski (University of Michigan) looked at the implementation of microcomputers for administrative uses in social service agencies ; Rita Bush (AT&T) examined computerized technologies in the telephone company; Karol Kerns talked about developing electronic &dquo;smart cards&dquo; to control the distribution of be...

Introduction: Advances in new communication technologies have created a good environment for the provision of various services. Due to the importance of using new communication technologies in health care, this study was conducted to identify opportunities, threats, strengths, and weaknesses of these technologies in the field of health with a focus on rare patients. Method: This qualitative st...