this study examines the responsible energy consumption of listed european hotels. hotel efficiency is estimated using a stochastic frontier analysis (sfa) production function, with supplies costs as the input and total revenue as the output. cluster analysis is used to group the hotels into homogeneous groups according to their efficiency level, size, or profitability. the results show that the...

How much do hoteliers actually make use of dynamic pricing strategies? We collected data on the price of a single room booked in advance (from three months to a single day), from almost 1000 hotels in eight European capital cities. Pricing strategies were analyzed by means of descriptive statistics, box plots and econometric panel data techniques. The empirical results show that the inter-tempo...

Statistics from the Taiwan Tourism Bureau (TTB) state that travelers to Taiwan in 2006 spent an average of 44.74% of their daily spending at hotels. Thus, the quality of services and the level of operational performance at hotels is key to the rise or fall of the tourism industry. Hotels in Taiwan can be divided into two groups: general and international tourist hotel (ITH). Between 1992 and 20...

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The world is changing, and companies are becoming more exposed to systems beyond their control. Nowadays, hotels and restaurants main communication channels are online review platforms (e.g., TripAdvisor, Yelp), newspapers share news on social media (e.g., Facebook, Twitter) and merchants compete on shopping comparisons websites (e.g., Google Shopping, Nextag). Online reviews systems are the st...

Smart Revenue Management (SRM) is a project which aims the development of smart automatic techniques for an efficient optimization of occupancy and rates of hotel accommodations, commonly referred to, as Revenue Management. To get the best revenues, the hotel managers must have access to actual and reliable information about the competitive set of the hotels they manage, in order to anticipate ...