introduction: knowledge is one of the most important assets of any organization and the importance of knowledge management in the information age is considered more than ever. experts believe that organizational success or failures are associated with knowledge management. both implicit and explicit knowledge management are so important in disaster management. the aim of this study is to determ...

The ability to leverage organizational expertise is a critical success factor in most forms of knowledge work. However, expertise is an exceedingly difficult resource to manage. The design of computer-based support for knowledge management requires extensive, costly and inefficient cycles of knowledge elicitation to generate a reasonable knowledge map. We propose an alternative approximation te...

purpose – the purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge-intensive enterprises. design/methodology/approach – the study has taken an interpretative approach, using two knowledge-intensive south isfahan (iran) companies as case studies, both of which are characterized by the need to process and use knowledge on a dail...