nowadays, a movement has begun toward offering services by means of portals to realize the goal of making the electronic city, and iranian municipalities have already entered this scope. this investigation aims at measuring the realization of above-mentioned goal by investigating into municipality portals, since the typical view of an e-city and the user interface between management processes o...

this research investigates factors of enterprise portals of governmental organizations of iran. methods used in this research are literature and descriptive survey. data was gathered by a researcher-made checklist for enterprise portal factors in the enterprise portals of governmental organizations of iran. the checklist contains six factors that are content management, document management, col...

e-governance is related to the use of approprairte technology for increasing public relation that promotes democratic declaration of oponion and human independence, supporting of economical development & delivering services failry & efficiently. in order to achieve the aim in the it age, public institutions constrained to have digital portals. these portals should be privacy respected, devilver...

governing includes administrative and political processesand mechanisms which provide the conditions for citizens and socialgroups to discuss their interests reduce the differences and ensure theirrights. in the age of information and communication technologies, inorder to achieve this aim, public institutions are constrained to havedigital portals. these portals must comply with some standards...

Technology is seen as a key driving force in the economy within all of the seven emirates that make up the United Arab Emirates (UAE) nation; the seven are Abu Dhabi, Dubai, Sharjah, Ajman, Umm al-Qaiwain, Ras alKhaimah, and Fujairah. The government of Dubai leads the other emirates in terms of commerce activity, and has taken a strategic view of creating and promoting government portals to ach...

E-government has provided the state-run sector with numerous opportunities to offer a variety of services through websites to citizens and the private sector. These websites have been launched in order to provide easy access to government services, boost the efficacy of the government-run sector and reduce operational costs. Given the point that many of these websites have gradually been develo...

Original scientific paper Developing a model for citizens’ satisfaction with public services is one of the effective factors for improvement of service quality. In recent years, many studies have been carried out to identify a model for citizens’ satisfaction with public sector services. In the structure of the presented models in the literature, one of the most important issues regarding organ...