introduction: hospitals as important sector of health care system has special location in health economic science. increasing of the operational costs in hospital and limitation in financing cause that hospital as an economic firm use cost analysis and prepare effective using of resource and boost productivity. therefore this study was conducted to calculate daily- patient hotel cost in hospita...

This study examines the impact of eco-certifications on two aspects of resource efficiency in hotel operations—operational efficiency and guest-driven efficiency. We analyze the effect of the Travelocity.com’s ecoleaf label, which designates hotels that have received eco-certification from any of several organizations. To earn the ecoleaf, the certification must be from a second or third party ...

This study measures and compares the efficiency of leading tour operator and hotel companies across several Asia Pacific countries. We use an innovative methodology that is based on combining the stochastic frontier and data envelopment analysis in a Bayes framework. We show from the results that Australia, Singapore and South Korea are the most efficient in both their tour operator and hotel i...

We present a stochastic optimization model for hotel revenue management with multipleday stays under an uncertain environment. Since a decision maker may face several scenarios when renting out rooms, we use a semi-absolute deviation model to measure the risk of hotel revenue, and only consider the risk of falling below the expected revenue. The method proposed in this paper can be changed to a...

Hotels are energy-intensive buildings; therefore, in this study, we investigate the indicators used for measuring energy efficiency of one- to five-star hotels, temperate and tropical regions Asia, Europe, Africa. There several intensity, but found that “total average annual use intensity index”, measured kilowatt-hours per square meter year (kWh/m2 year), was most often used. Surveys audits me...

Determining and selecting an appropriate location to construct a hotel is one of the most challenging concerns which hotel industry investors are facing with. In this study we attempt to find a suitable response to this research/application need by a mathematical model using the queueing theory and the fuzzy logic. Therefore hotel, the reception system and travelers accommodations are formulate...

service failure can put companies out of business if attention is not paid to this problem. the purposes of this study were to investigate the explanatory relationships between hotel guests’ perceptions of (a) service failure; (b) service recovery strategies in each service failure situation and behavioral intentions. this study explained the components of service recovery strategies used when ...