nowadays, firm have realized the importance of information technology as an essential tool for the success of business. accessing the applicability of information technology might be the main expectation of the firm for outsourcing. by outsourcing, firms can have access to advanced technologies and use external sources for their goal. the aim of this study is to analyze the impact of interactio...

employee-customer-profit(ecp) chain is one of the guidelines for organizations‘success in their life cycle. strong relationships have been found betweenemployees' attitudes and behaviors, employees' behaviors and customers'impressions, and customers' impressions and revenue growth. out of this chain,there are some factors that can influence the processes through which these factorsinteract. one...

every firm learns through firm specific methods. this learning process is operationalized by firm’s knowledge management practices. therefore, knowledge to result in successful learning should be assisted by a combinative framework which can enhance a firms’ absorptive capability. this in turn will play a decisive role for achieving competitive advantage. current literature in strategic managem...

This study attempts to explain how physical and human IT resources deployed in inter-organizational relationships (IORs) affect IT-enabled capabilities of a firm. We classify the IT enabled-capability into two types such as relational-specific knowledge management (RKM) capability and absorptive capacity. In addition, this study suggests that RKM capability and absorptive capacity lead to incre...

Every firm learns through firm specific methods. This learning process is operationalized by firm’s knowledge management practices. Therefore, knowledge to result in successful learning should be assisted by a combinative framework which can enhance a firms’ absorptive capability. This in turn will play a decisive role for achieving competitive advantage. Current literature in strategic managem...

How do information technology capabilities contribute to firm performance? This study develops a conceptual model linking IT-enabled information management capability with three important organizational capabilities (customer management capability, process management capability, and performance management capability). We argue that these three capabilities mediate the relationship between infor...

This paper is an exploratory study that examines the relationship between the learning capability of organizations and its potential impact on firm performance. Although it is implied in the literature that learning organizations are also high performing organizations, there has been no large scale empirical studies to test this assertion. Based on a developed scale to measure the learning capa...

Big data analytics (BDA) has emerged as an important area of study for both academics and practitioners. Despite of rising potential value of BDA, a few studies have been conducted to investigate the effect of BDA on firm performance. In this research in progress, according to the challenges of BDA dimensions (volume, variety, velocity, veracity and value) we propose the BDA capability dimensio...

The resource-based view has been proposed to investigate the impact of information technology (IT) investments on firm performance. Researchers have shown that a firm's ability to effectively leverage its IT investments by deveioping a strong IT capability can result in improved V.Sambamurthy was the accepting senior editor for this paper. firm performance. We test the robustness of this approa...