conclusions according to the results, there was a direct correlation between access to physical space in ed and waiting time. in addition, improving the physical access did not necessarily result in shorter waiting time. therefore, to improve triage process, improvement of waiting time indices, and modifying forms of work process in ed are recommended. results the correlation between the waitin...

introduction: emergency department performance index (epi) greatly influences the function of other hospital’s units and also patient satisfaction. recently, the iranian ministry of health has defined specific national epi containing five indexes. in the present study, the performance indexes of emergency department (ed) in one educational hospital has been assessed before and after establishme...

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introduction: triage is a response to the problem of overcrowding in emergency departments (eds) and accuracy of decisions made by the triage unit affects the ultimate outcome of eds. this study was conducted to evaluate the knowledge of triage among last year medical students in shiraz university of medical sciences. methods: this is a cross-sectional analytical study whose subjects were all t...

 Objective: Triage refers to the evaluation and categorization of patients for better management to deliver services. A good triage system should be able to accurately specify the patients who require urgent care. Thus, this study aimed to evaluate the accuracy of emergency nurses in correct triage using Emergency Severity Index (ESI) triage. Methods: In ...

background hospital emergency departments (eds) are as barometers of the health care system. crowded eds threaten delivery of timely care. prolonged ed wait times reduce the quality of care and increase adverse and sometimes irreversible events. objectives the purpose of this study was to determine the patients' waiting time at namazi and shahid faghihi hospitals in shiraz, iran. patients and m...

background: the aim of the study was to discuss on the influential factors of the mode of classification of partition management in the emergency triage. method: retrospectively analyzing the effects of emergency triage of 156 cases who adopted the classification partition management mode during oct 2014 to oct 2015 in xuzhou central hospital (xuzhou, jiangsu province, china). they were divided...

conclusions providing care in the emergency department is significantly affected by nonemergent patients, as the emergency department is a place for critically ill patients thus awareness training program is recommended. results nine key informants were interviewed formally. four main categories emerged from the nurses’ culture: nonemergent patient as an uninvited guest, nonemergent patient as ...