511 commercial emails from four asian countries, namely china, pakistan, india, and iran have been analyzed in a mixed-method design. the focus of the study is on the two features of politeness and intimacy. in the quantitative analysis, the model proposed by brown & levinson (1987) and that of coulmas (2005) which have drawn upon the features of indirectness in requesting and the length of...

Emoticons have become a common phenomenon in email correspondence between students and professors. Even though the use of emoticons formal writing is considered inappropriate unprofessional, more are using these nonverbal communication tools to add context or emphasis their messages This paper examines association professors’ perceptions higher education students’ with without two countries, Se...

The present study examined email communication practices of two groups of students in Iran and the United States to uncover the probable differences between Iranian and American email communication norms. The study also aimed at investigating how power distance in academic centers influences students’ choices of communication strategies in email writing. The use of two politeness strategies nam...

It has been almost two decades since the beginning of the web. This means that the web is no longer just a technology of the present, but also, a record of our past. Email, one of the original forms of social media, is even older than the web and contains a detailed description of our personal and professional history. This thesis explores the world of email communication by introducing Immersi...

Deception theory suggests that deceptive writing is characterized by reduced frequency of firstperson pronouns and exclusive words, and elevated frequency of negative emotion words and action verbs. We apply this model of deception to the Enron email dataset, and then apply singular value decomposition to elicit the correlation structure between emails. Those emails that have high scores using ...