A ring-model of vicious cycles in customer-employee-interaction is proposed: service employees perceive complaints as a threat to their self-esteem resulting in defense responses such as an increased need for cognitive closure, a devaluation of the customer and their information and degrading service behavior. Confronted with such degrading service behavior, customers react defensively as well,...

background: long-term extraction and production of various oil derivatives causes contamination of soil adjacent to production and refining area. the main important issue is the ecological hazard of these pollutants. the main aim of the study was to identify and separate native bacteria that are responsible for degradation of oil contaminated fields. methods: we prepared a compound sample of co...

Abstract Fail-operational behavior of safety-critical software for autonomous driving is essential as there no driver available a backup solution. In failure scenario, tasks can be restarted on other hardware resources. Here, graceful degradation used cost-efficient solution where resources are redistributed from non-critical to at run-time. We allow actively use that reserved critical tasks, w...

Microgel particles capable of bulk degradation have been synthesized from a solution of diacrylated triblock copolymer composed of poly(ethylene glycol) and poly(lactic acid) in a microfluidic device using stop-flow lithography (SFL). It has been previously demonstrated that SFL can be used to fabricate particles with precise control over particle size and shape. Here, we have fabricated hydrog...

background: organic agricultural pesticides are so stable in ecosystems and biosphere. these compounds affect soil conditions and agricultural products. the aim of this study was isolation of diazinon-degrading bacteria from kerman pistachio orchards, southeastern iran. methods: diazinon-degrading bacteria were enriched in bushnell-hass medium. identification and sequencing of prevalent degradi...