Journal:
:the archives of bone and joint surgery
0
john king orthopaedic hand and upper extremity service,
massachusetts general hospital, boston, ma, usa
pim van dijk orthopaedic hand and upper extremity service,
massachusetts general hospital, boston, ma, usa
celeste overbeek orthopaedic hand and upper extremity service,
massachusetts general hospital, boston, ma, usa
michiel hageman orthopaedic hand and upper extremity service,
massachusetts general hospital, boston, ma, usa
david ring dell medical school, university of texas, austin, tx, usa
background:patient concerns represent opportunities for improvement in orthopaedic care. thisstudy’s objectiveis to identify the nature and prevalence of unsolicited patient complaints regarding orthopaedic care ata tertiary referral hospital. the primary null hypothesis that there are no demographic factors associatedwith complaint types was tested. secondarily we determined if the overall com...