the investigation of relationship between political and administrative subsystems in the 'supreme model' of governance during history of humankind contribute to designing and modeling of better models of governance and administration. this model is retrieved in imam ali's words and manners. the present study seeks to investigate and describe the appropriate relationship between e...

The promise of E-Government (and its more recent spin-offs of EDemocracy, E-Participation, E-Procurement, and a range of other “E-‘s”) is to engage citizenry in government in a user-centered manner, but also to develop quality government services and delivery systems that are efficient and effective. User-centered EGovernment suggests that governments will provide services and resources tailore...

Applications for e-Government should be developed based on user-centered design. In the late 1990s, one-stop-service by governments became popular. In Japan, the e-Government service was promoted by priority policy programs since 2001. However, there have not been sufficient achievements. Many ministries in the central government developed Web applications with a lack of usability. On the other...

Intelligent advisory services have gradually penetrated into every aspect of people's lives. Ranging from e-commerce to e-government platforms, intelligent advisory systems, with anthropomorphic and user-centered design, can potentially help to remove the technical barriers that commonly exist on traditional websites. In the research background of an intelligent advisory system in the health do...

Governments need to devise services centered on citizens and their needs. The SMART project focuses on the development and validation of new service science methodologies in e-Government domain to achieve value added services able to satisfy explicit and implicit citizen needs. To reach its goals, SMART benefits from the experience of industrial and academic worlds that sharing multidisciplinar...

Fiscal incomes are vital for Governments, both for central and local agencies, therefore on-line fiscal services will play a key role in the e-Government perspective. The creation of citizen-centered fiscal e-services, however, requires a new citizen –centered institutional and juridical context to be effective. The current Institution-centered scenario, based on the authoritative approach, is ...

The development of e-Government in China could be traced back from 1980s1. In the metropolis like Beijing, Shanghai and Shenzhen, the e-Government systems has already been upgraded to the last stage, Stage 3: Enabling Constituents, according to the roadmap to effective e-Government2. In other words, the systems and websites in these cities are supposed to deal with most administrative work onli...