background: business process management systems (bpm) can automate all processes in an organization. these systems provide the possibility of identifying, modeling, deploying, implementing, function managing, integrating with other information systems, monitoring and improving an organization's business processes in a standard form. as far as the authors know, no related research has been ...

in today's business environment in which coordination and adaptation with constant changes are the only ways of survival, real-time monitoring of activities and making the decisions accordingly are necessary. since performance measurement cannot be managed independent of business processes, business activity monitoring (bam) systems should monitor performance metrics based on business processes...

process mining includes the automated discovery of petri nets from event logs. these event logs are the starting point for various discovery and analysis techniques of the process.  in this paper process model is developed using colored petri nets (cpns) and the supporting software package cpn tools. the restaurant process model is represented for the analysis using a combination of process min...

• Customer satisfaction: The result of optimizing and aligning business processes to fulfi ll customers’ needs, wants, and desires. • Cost reduction: The result of optimizing operations and supplier processes. • Cycle and fulfi llment time reduction: The result of optimizing the manufacturing and logistics processes. • Quality: The result of optimizing the design, development, and production pr...

Statistical business process is variously designed and implemented in different organizations. This makes it difficult to exchange the knowledge, benefit from the good practices and the cooperation between national and international organizations. In order to solve this problem and help statistical organizations discuss developing statistical metadata systems, General Statistical Business Proce...

process mining includes the automated discovery of petri nets from event logs. these event logs are the starting point for various discovery and analysis techniques of the process.  in this paper process model is developed using colored petri nets (cpns) and the supporting software package cpn tools. the restaurant process model is represented for the analysis using a combination of process min...

The study is aimed at assessing the strategic importance of a business processes for achieving sustainable competitive advantage, therefore, in this article the theoretical approach for measuring the strategic contribution of a business process to an enterprise’s business system is presented.  For evaluating of a business process strategic importance the study proposes the system of economic an...