performance evaluation has been developed in the form of management schools along by managerial thought development. banks and financial institutes are one of the most important economic sections to each country which by receipts and payments directing and organizing facilitate business and commercial transactions and develop markets and economic growth and as the main pillars in directing and ...

Bank liquidity management has become a major issue during the financial crisis as liquidity shortages have intensified and have put pressure on banks to diversity and improve their liquidity sources. While a significant strand of the literature concentrates on wholesale liquidity generation and on the alternative to deposit funding, the management of an inventory of cash holdings within the ban...

the investigation of dimensional efficiency for branches of maskan bank in resources collection and facilities allocation: approach of super efficiency model with weight restrictions. the scarcity of financial resources of banks, especially in developing countries like as iran, leads to planning for improving efficiency and productivity. improving efficiency needs to performance measurement and...

The advent of Internet banking and phone banking is changing the role of bank branches from a predominantly transaction-based one to a sales-oriented role. This paper reports on an assessment of the branches of a Portuguese bank in terms of their performance in their new roles in three different areas: Their efficiency in fostering the use of new transaction channels, their efficiency in increa...

the main purpose of this research paper is to calculate irans housing (maskan) bank through the use of data envelopment analysis. in this research, the performance of 33 branches of the housing bank throughout tehran (capital city of iran) within 2002-2004 was analyzed and discussed. the results of the study shows that average technical efficiencies of housing bank branches in two hypotheses of...

the purpose of this research is measuring and comparing service quality and ranking its dimensions in melli bank branches of esfahan city. for attaining this purpose systr-sq scale is used. this scale is special for measuring bank service quality. questionnaire drive from this scale is contained four dimensions and 21 question. dimensions are service system quality, behavioral system quality, s...