objective: to investigate the application of quality function deployment (qfd) in the central library reference service quality science.methodology / approach: this study was a descriptive survey research and application. research instrument, libqual questionnaire and interview. the three-stage qfd model and the concentration of 7-seater model were used to determine the correlation matrix. the ...

This document was originally submitted as an internet draft in November of 1997. As one of the documents predating the formation of the IETF’s Differentiated Services Working Group, many of the ideas presented here, in concert with Dave Clark’s subsequent presentation to the December 1997 meeting of the IETF Integrated Services Working Group, were key to the work which led to RFCs 2474 and 2475...

1. Domain-Based Names for the Kerberos V GSS-API Mechanism . . . . 2 2. Conventions Used in This Document . . . . . . . . . . . . . . . 2 3. Internationalization Considerations . . . . . . . . . . . . . . 2 4. Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 5. Security Considerations . . . . . . . . . . . . . . . . . . . . 3 6. Normative References . . . . . . . . . . . . . . ....

nowadays, standard seems to be very important and necessary in all aspects of the life including reference services in libraries. this article is to survey the role of standards in electronic reference services and also considers some sample application instructions which are presented in the dupont- university. by the end, the guide for digital reference services which is called ifla is presen...