the balanced scorecard framework with a hierarchical, multilayer, and causal-effect structure can shed light on the growth path and pave the development steps, which in addition to monitoring the financial goals. it also considers and controls the other effective and driving factors. in this study, after reviewing the balanced scorecard, a model was proposed in addition to extract the strategic...

Today, the development of appropriate strategies as one basic tools companies to compete in markets e-commerce era. The strategy formulation process is inelastic with common strategic management models such balanced scorecard and SWOT model face market changes competitive behaviour competitors. It becomes. In this article, after reviewing general structure using model, mentioned shortcomings ar...

The Balanced Scorecard is a management tool that supports the successful implementation of corporate strategies on the basis of performance indicators linked with causal chains. It has been discussed and considered widely both in practice and research. By linking operational and nonfinancial corporate activities through causal chains to the firm’s long-term strategy the Balanced Scorecard allow...

Background and Objectives: Balanced Scorecard is an increasingly popular tool for performance evaluation. Healthcare organizations have broadly adopted this method for implementing their strategic plans. There is, however, increasing concerns on barriers to balanced scorecard implementation. Built on the fundamental impacts of organizational culture on hospital performance, this study explored ...

In this paper, we propose a novel balanced scorecard design based on fuzzy analytic network process and then conduct performance evaluation through a case study. After analyzing the related works about balanced scorecard design and the algorithm of fuzzy analytic network process, we illustrate the improved balanced scorecard design. Firstly, the basic concepts for the balanced scorecards are in...

The comprehensive assessment model considers the financial and non-financial aspects as balanced scorecard. Also, for more comprehensive results of the investigation, four aspects of the balanced scorecard were used and then by using fuzzy Delphi technique and experts' opinions, the standard aspects of each were achieved in two stages. To determine the importance of each aspect of BSC, the proce...

Purpose – The purpose of this paper is to focus on one strategy known as “The Balanced Scorecard”, discussing the growing importance of balanced scorecard performance systems, exploring issues that organizations face in building and implementing scorecard systems, and sharing lessons learned from Australian organizations that have taken the balanced scorecard journey. Design/methodology/approac...

background and objectives: balanced scorecard is an increasingly popular tool for performance evaluation. healthcare organizations have broadly adopted this method for implementing their strategic plans. there is, however, increasing concerns on barriers to balanced scorecard implementation. built on the fundamental impacts of organizational culture on hospital performance, this study explored ...

balanced scorecard is a strategic evaluation tool. reviewing of the relevant literature indicate that regardless of significant improvement of conceptual and theoretical dimension of this framework, its implementation faces with some difficulties, specially based on quantitative approach. the purpose of this paper is to propose an integrated qualitative and quantitative approach for development...