This paper presents an approach to locating an expert through the use of existing organizational information. This approach was realised through an Expert Finder framework developed by the authors. The framework enables the relationships of heterogeneous information sources to experts to be factored in to the modelling of an individuals’ expertise. The framework also provides an architecture th...

A method for automatically identifying areas of disagreement and their sources is presented for multiexpert knowledge-based systems in the context of the Prospector consultation system. It employs performance evaluation techniques in combination with the explanatory facilities present in many expert systems to assist the user of an expert system in deciding which among several possibly conflict...

Distributed workgroups are increasingly adopted by global organizations, enabled by the use of advances in collaborative technologies. While the informal networks and performance of such workgroups have been examined, the paths that led to the distinctions in knowledge sharing practices remains blurred. Our research model examines the effects of individual advice and friendship networks on know...

0th experts and users of expertise fail to grasp the role. of expertise in decision making. Of course, expert advice is essential in complex human activities, but those who follow that advice also sometimes regret it. Under what conditions does expert advice and action tend to produce satisfactory outcomes? Recent studies of technological controversies and governmental regulatory procedures rev...

Objective Learning collaboratives (LCs) have potential to promote implementation of empirically supported treatments (ESTs) in healthcare organizations and systems by building networks among clinicians and with key content experts that facilitate shared expertise. However, the effectiveness of LCs for facilitating clinicians’ access to expertise, and implementation success is untested. This stu...