This contribution summarizes the main goals, objectives, and tasks done so far in the framework of the the CEN/ISSS Workshop on Standardization of Online Dispute Resolution Tools (WS/Stand-ODR), started on 17 December at the CEN Management Centre in Brussels (Belgium).

Disputes and lawsuits are quite common in business and are often a source of significant liabilities. We conjecture that measurement challenges and lack of adequate analysis tools have greatly inhibited the ability of the General Counsel’s offices in selecting the best mode for the resolution (i.e. litigation vs. out-of-court settlement) of business conflicts and disputes. Easily quantified dir...

Mediation is a process, in which both parties agree to resolve their dispute by negotiating over alternative solutions presented by a mediator. In order to construct such solutions, mediation brings more information and knowledge, and, if possible, resources to the negotiation table. The contribution of this paper is the automated mediation machinery which does that. It presents an argumentatio...

port efficient allocation of resources and growth in an economy. The ease with which contracts can be enforced varies dramatically across economies. According to data from the World Bank’s Doing Business project, the time required to enforce a contract (from the moment the plaintiff files the lawsuit until payment is made) ranges from about five months in Singapore and seven in New Zealand to m...

In a social context cultural differences, individual interests, and partial awareness are often the causes of disputes. Alternative Dispute Resolution (ADR) is usually considered to be alternative to litigation, and can also be used to allow disputing parts to find an agreement. A dispute resolution is not an easy task and usually involves more entities including mediator or arbitrator with mul...

The traditional concepts of practicing the law do not follow the pace of the development of the new technologies. Development of cloud computing services last decade raised new issues of applicable law, jurisdiction, access to justice, the legal nature of the disputes, consumer protection etc. At the same time, we are witnessing parallel attempts from several public bodies and international org...

extended abstract introduction participation, as the key element in achieving development goals especially civic development, has considerable importance. when people have much more participation in affairs, it is more possible to be successful. in these societies, low and deprivated class of society will benefit from participation results and its advantages. from the other hand, these days, p...