نتایج جستجو برای: human and relational customer capital

تعداد نتایج: 17095572  

2007
Shih-Chieh Fang Su-Li Lin

Since environmental issues have caught attention of academia and practitioners during this decade, enterprises face a great deal of pressure from rivals, customers and suppliers as well in the competitive landscape. Nevertheless, once if green supply chain management (GSCM) practices are to be completely adopted by all enterprises, a demonstrable link between measures and improving competitiven...

Journal: :JGIM 2013
Juliana Sutanto

It is widely established that the levels of generalized trust, norms of reciprocity, and identification (collectively known as relational social capital) in a virtual community have a positive effect on a member’s motivation to contribute knowledge in the community. However, little is known on the antecedents of such relational social capital. This study longitudinally investigates the effects ...

Journal: :IOSR Journal of Business and Management 2013

L. Z. Lin S. Y. Chiu T. H. Hsu

The competition among shopping malls is getting increasingly more intense.In order to enhance corporate competitiveness and profitability, how toretain key loyal customers has become an important issue for the managers ofshopping malls. Customer loyalty programs are a universal practice. Thisstudy proposes an analytical model for developing the strategic management...

Journal: :Argumentos (México) 2022

The main aim of this paper is to analyze the perceptions professors in intellectual capital management university context. exploratory factor analysis determined which items had greatest weight components: human, structural and relational if there was a possible relationship between them. results show that con­tribute most three components. Subsequently correlations significance satisfaction or...

2005
Barbara Heller-Schuh Andrea Kasztler

Intellectual capital reports usually consist of descriptions of various non-financial capital forms, such as for example “relational capital”. Considering relational capital as knowledge networks we explain the creation, transformation and re-use of knowledge with the help of the theory of social systems where knowledge is seen as a cooperative social construction. As a method for visualizing a...

2010
pek KOÇO LU Salih Zeki MAMO LU

Previous studies rarely examined the relationship between intellectual capital and competitive advantage. Most studies underestimate the shift towards knowledge based economy where, capital and work are no longer the differentiating and generating factors of sustainable competitive advantage. Relatively, little is known in the literature about how intellectual capital affects competitive advant...

2013
Ali Raza

The aim of the article is to evaluate the influence of relational capital management on organizational performance. Data was collected from SME’s based in Khyber Pakhtunkhwa Province through questionnaires. Data Collected was subjected to analysis using SPSS. Correlation and Regression analysis was utilized to test the hypothesis. The results indicated a significant influence of relational capi...

2004
Ligang Yan

There are two main streams of research related to alliance performance. From economic sociology perspective, relational capital is the dyadic factor determines alliance performance. Strong relational capital leads to good alliance performance. From organizational learning theory or competence-based theory perspective, alliance capability is the firm’s ability to achieve good alliance performanc...

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