Customer orientation is one of the new approaches which is recently considered by the Iranian Healthcare Centers. The present study aims to identify the main factors of customer orientation in Iranian hospitals. The study is done through analysis of a questionnaire designed after recognition of the main variables. Iranian Social Security Organization Hospitals (the major governmental health ins...

Hohbein, R. R., N. P. Nibbelink, and J. Cooper. 2021. Non-governmental organizations improve the social-ecological fit of institutions conserving Andean bear in Colombia. Ecology Society 26(4):13. https://doi.org/10.5751/ES-12745-260413

Prior research has established the existence of a differential between industrialized and other countries for e-Government diffusion. It attempts to explain this divide by identifying economic and technical variables. At the same time, the role of national governance institutions in e-Government diffusion has been relatively under-theorized and under-studied. The authors posit that, the existin...

Few non-governmental organisations (NGOs) have been involved in work with wildlife diseases and the One Health concept. However, there are several NGOs and scientific institutions, on international and national levels, that can potentially play a significant role in furthering the objectives of the One Health concept by contributing to wildlife health or wildlife disease knowledge and collabora...

Although researchers have consistently demonstrated the importance of confidence in public institutions like the courts, relatively little attention has been paid to understanding what confidence itself really is. This article presents data from two samples of community members, thereby building on and extending a preliminary investigation that sought to understand constructs related to confide...

This study aimed to present the trajectory of doctoral education in nursing in Brazil from 1981 to 2004. A descriptive and analytical study was carried out, using documents available at the Brazilian Federal Agency for Support and Evaluation of Graduate Education, a body responsible for the recognition, evaluation and coordination of graduate studies in Brazil. Data analysis revealed that there...

Most of the models that currently describe processes related to mental illness stigma are based on individual-level psychological paradigms. In this article, using a sociological paradigm, we apply the concepts of structural discrimination to broaden our understanding of stigmatizing processes directed at people with mental illness. Structural, or institutional, discrimination includes the poli...