This paper highlights some of the issues facing owner/operators when attempting to align personnel, procedures, and equipment to achieve cost effective and safe operating performance. Each issue is presentedusing simple andpractical thoughts toward life, collected from fortune cookies consumedduring the technical editing of CCPS’s Guidelines for Safe and Reliable Instrumented Protective Systems...

ABSTRACT The case portrays the dilemma of Rafaella Scorsatto, operations manager at Sumaré unit, who needs to propose an operational plan win concession for water supply and sewage collection treatment in municipality Maceió. managed process improvement unit when company took over 2015. Despite a troubled start, less than six years, has become reference excellence within BRK Ambiental. This ach...