نتایج جستجو برای: libqual

تعداد نتایج: 100  

Journal: :مدیریت اطلاعات و دانش شناسی 0
حسن اشرفی ریزی زهرا کاظم پور

0

جوادی, مصطفی , رنجبر, هادی , عباس زاده, عباس , علیرمضانی, حمیده , قضوی, مهدیه ,

زمینه و هدف : کتابخانه­ها از بخش­های اصلی دانشگاه هستند و داشتن کتابخانه­هایی با کیفیت بالا باعث بهبود آموزش و پژوهش در دانشگاه و جامعه می­شود. سنجش کیفیت خدمات در سیستم­های آموزشی در جهت بهبود ارائه خدمات، اهمیت ویژه­ای دارد. این پژوهش به­منظور بررسی کیفیت خدمات ارائه شده توسط کتابخانه مرکزی دانشگاه علوم پزشکی کرمان از دید دانشجویان و اعضای هیأت علمی صورت گرفت . روش­کار : در این مطالعه 200 نفر...

Journal: :Library Trends 2001
Steve Hiller

THE UNIVERSITY LIBRARIES triennial OF WASHINGTON HAS CONDUCTED faculty and student library surveys since 1992. Surveys are sent to all faculty and a random sample of graduate and undergraduate students. Results have revealed significant variation within and between user groups concerning library satisfaction, use, priorities, and importance. There were 2,749 responses to the most recent survey ...

2009
Fahimeh Babalhavaeji Alireza Isfandyari-Moghaddam Seyed Vahid Aqili Ali Shakooii

The present research aims to assess the performance of libraries at the Islamic Azad University, Sciences and Research Branch (IAUSRB) through gap analysis. To do this, a researcher-developed questionnaire which is based on available standards and quality assessment tools including ACRL standards, LibQUAL and ISO 11620, and some criteria included in the related literature was designed and distr...

Purpose: This article aims to investigate library users' satisfaction in the areas of resources, building and equipment, librarians and services within the public libraries of Yazd city. Methodology: This is a Survey research project that uses a researcher- made questionnaire. Data was collected by a supervised and paper-based questionnaire. The research population includes active users of pub...

Purpose: Effective measurement and analysis of factors affecting service quality is the first necessary step to improve performance of libraries and information centers. In this study  tried to identify the most important factors influencing the quality of library services, and then prioritize such factors using the multi-attribute decision making. Method: questionnaire was developed using Lib...

The present study aims to evaluate the quality of services provided in library of faculty of Psychology and Education in Allame Tabatabaee University and identification of those service components in this library which require promotion and improvement. In this study, LibQUALTM (final version) has been utilized. Using this tool, service quality is determined by evaluation of the existing gap be...

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