Technology Assessment (TA) aims to support the designing and shaping of technology in society. TA is supposed to “to reduce the human costs of trial and error learning in society's handling of new technologies, and to do so by anticipating potential impacts and feeding these insights back into decision making, and into actors' strategies” (Schot & Rip 1997, 251). TA practices are intended to cr...

Taking the means-ends approach to e-governance service quality the authors adopt the Parasuraman’s ‘Gap Model’ to evaluate the antecedents of service performance in an Indian context of government-to-citizen (G2C) service deployment under the national e-governance plan (NeGP) of India. This e-governance initiative in India has been implemented at multiple tiers of the government that integrates...

The purpose of the procurement governance framework is to drive behavior towards achieving the procurement objectives of the government. The Procurement Governance Framework defines and allocates accountabilities, communications, standards and major practices, and institutional responsibilities for public procurement. e-GP system designed and implemented in line with the framework complements a...

This paper is about the requirements for an advanced factory governance system. Based on Rudd’s (2004) variant of Ostrom’s IAD framework five capital assets are distinguished: Natural, artificial, human, social, and financial. A factory’s operations involve and affect these five capital assets. To scope worker activities with respect to objectives that exist for these capital assets, this paper...

This study found internet-enabled public deliberation having a direct impact on top-level decisions and it identified institutional mechanisms by which this occurs. Most government initiatives aimed at promoting online deliberation all short of expectations. The participatory governance model developed in this study presents design and process parameters along which more interactive and engagin...

Within IS outsourcing research there is an ongoing discussion whether formal contracts and relational norms function as substitutes or as complements to each other. However, even those deals which are based on relational norms usually comprise a contract as their foundation. We therefore aim at analyzing differences in contracting between both governance modes (i.e. contract-based or based on r...

In the newer, more complex realities that face organizations, governing boards are called upon to provide both oversight and innovative strategy. Parallels between the innovative boards that use John Carver’s Policy Governance and Boeing’s innovative top-tier airplane designers are described. They both employ visionary prototypes (Ends policies for Policy Governance boards and design Ends for B...

Networked collaboration and information exchange technologies have transformative potential for PPDR and risk governance. However, it is difficult to shape these transformations in a way that supports real world practices of collaboration and sense-making, and it is even more difficult to do so in ways that are ethically, legally and socially sensitive and proactive. This paper presents efforts...

BACKGROUND Health care networks are widely used and accepted as an organizational form that enables integrated care as well as dealing with complex matters in health care. However, research on the governance of health care networks lags behind. The research aim of our study is to explore the type and importance of governance structure and governance mechanisms for network effectiveness. METHO...

The Canadian Institute of Chartered Accountants (CICA) has developed guidelines in order to help Boards of Directors and executive teams deal with information technology (IT) governance issues. Further, accounting firms offer IT governance advisory services. Prior literature suggests that effective IT governance can provide economic advantages to organizations. It also suggests that organizatio...