Are large organizations faster or slower than small organizations at learning to implement a new system or innovation after officially adopting it? We find that, among hospitals implementing total quality management (TQM), large organizations have less desire to learn but, ironically, have more ability to learn. As a result, those few large organizations that do possess a strong motivation to l...

The successful implementation of Total Quality Management (TQM) in the higher education (HE) system has been a highly debated and contentious subject. However, small effect TQM tools was implemented non-academic activities HE institutions. They are mainly concentrated on practices which bill payments, registration purchase activities. significant factors such as curriculum development, teaching...

Purpose: A qualitative research was carried out with an aim of understanding and addressing the challenges integrating TQM in healthcare industry. It examines existing inadequacies service quality, barriers implementation practices, Methodology/Approach: conceptual model is developed to explore issues arising implementation. There are three major components TQM: such as implementation, Critical...

This article records the empirical research that investigates the reasons behind, practices and effects of ISO 9000 certification and Total Quality Management (TQM) implementation in small and medium-sized (SME) and large manufacturing companies. The research is based on a survey of 180 Norwegian manufacturing companies. The main findings are (1) the SMEs implement ISO 9000 standards and TQM ma...

There is an 80% failure rate for organisational development programmes like total quality management (TQM). Scholars and practitioners agree that success and failure of TQM and other organisational learning programmes depend on having strong management commitment. As this may not always be possible to obtain, one might ask whether good implementation methods based on systems thinking could comp...

Research on Just-in-Time (JIT), Total Quality Management (TQM), Total Productive Maintenance (TPM), Supply Chain Management (SCM), and Theory of Constraints (TOC) generally investigate the implementation and impact of these programs in isolation. However, many researchers believe and argue conceptually the value of understanding the joint implementation and effect of manufacturing programs. Thi...

This article deals with implementing Total Quality Management (TQM), leadership, and organization in Islamic education. The author explained that TQM could help improve the quality of education by supporting continuous control. Also, good leadership is needed to support implementation educational institutions. Furthermore, authors explain teamwork important At academic level, working together a...

©Society for Business and Management Dynamics Role of Benchmarking in Total Quality Management: Case of Telecom Services Sector of Pakistan Faiza Sajjad1 and Dr.Shehla Amjad Abstract The main purpose of this paper is to present the importance of benchmarking in TQM and organizational performance. To determine the various benefits an organization can derive from the application of total quality ...