BACKGROUND Staff nurses are pivotal in leading change related to quality improvement efforts, although many lack skills to steer change from the bedside. The American Association of Critical-Care Nurses (AACN) staff nurse leadership program, Clinical Scene Investigator (CSI) Academy, teaches and empowers staff nurses in leadership skills and change concepts to translate evidence into practice a...

the goal of this study was to evaluate word's in–service training of takfa project (development and use of information and communication technology plan) via ministry of jihade agricultural staff perspective. the methodological approach was survey research and the target population was one hundred (100) of staff in jihad agricultural ministry who had attended in word's in–service trai...

Emergency management training programs have been developed mostly for trainees from high-risk environments such as aviation or the chemical industry. This article describes a training program for staff members from low-risk environments such as hospitals or hotels, where the awareness of potential dangers is usually low and emergency plans are often outdated or missing. The goal is to equip mem...

Led by the agency director, the agency engaged in a Strategic Review, based on a comprehensive assessment of agency performance that identified strategies to improve organizational effectiveness through increased data-informed practice and knowledge management. The Strategic Review gathered information on staff perceptions, perceptions of external stakeholders, changing citywide and neighborhoo...

Regulatory agencies are encouraging health care facilities to address the problem of violence to employees. In response to this pressure, most psychiatric facilities now require and implement formal education for the nursing staff on a yearly or biannual basis in the management of aggressive behavior (MAB). Although some of the programs are good, not all are based on sound professional and clin...

Appropriate management and prevention of anaphylaxis in the school, pre-school and childcare settings requires advanced planning and communication. The Australasian Society of Clinical Immunology and Allergy has developed Guidelines for Prevention of Anaphylaxis in Schools, Pre-schools and Childcare to assist school, pre-school and childcare staff in appropriate implementation of risk-minimisat...

background: with regard to novel plans in the health sector, including “health sector evolution” and changes of hospitals’ issues, change and innovation skills are considered essential for hospital administrators. this study aimed to determine the relationship between management style and change and innovation skills of administrators in teaching hospitals of shiraz university of medical scienc...

background and objectives: during crisis, hospitals have great responsibility in saving life and protect health of the damaged individuals. fulfilling this responsibility relies on preparedness of hospital staff, particularly the clinicians to face the relevant challenges. given the lack of adequate information on the topic from iran, the present study aimed to explore the technical crisis prep...

this study aimed at finding out if banks and insurance companies in nigeria use crm as a marketing strategy as well as whether these organizations have employed the same variables to achieve customer relationship management. relevant literature was reviewed and a model consisting of seventeen variables was conceptualized and tested by means of empirical data collected through a questionnaire su...