Third-party process certification programs such as the Capability Maturity Model (CMM) and the ISO 9000 set of standards have been popular in the IT outsourcing industry as a means of differentiation and quality assurance. Specifically, prior theory in signaling indicates that in markets where there is significant information asymmetry between vendors and potential clients, firms perceive value...

Cloud computing service is an evolving paradigm that affects a large part of the ICT industry and provides new opportunities for ICT service providers such as the deployment of new business models and the realization of economies of scale by increasing efficiency of resource utilization. However, despite benefits of cloud services, there are some obstacles to adopt such as lack of assessing and...

Although, the ISO quality management system is often perceived to be marketing tool within the manufacturing industry its implications on the design-sensitive wooden furniture industry remain unknown. Therefore, a survey of 500 foreign furniture buyers was conducted at the Malaysian International Furniture Fair (MIFF) to establish the status and perceived benefits of the ISO-certification in th...

Background: Numerous projects, initiatives, and programs are dedicated to the development of Electronic Health Records (EHR) worldwide. Increasingly more of these plans have recently been brought from a scientific environment to real life applications. In this context, quality is a crucial factor with regard to the acceptance and utility of Electronic Health Records. However, the dissemination ...

Component-based software development is becoming more generalized, representing a considerable market for the software industry. The perspective of reduced development costs and shorter life cycles acts as a motivation for this expansion. However, several technical issues remain unsolved before software component’s industry reaches the maturity exhibited by other component industries. Problems ...

ISO 9000 quality system certification has been widely applied around the world, but with mixed success. A review of the literature revealed gaps in research in this area of quality/operations management, particularly in the empirical testing of the effects of ISO 9000 certification on innovation performance. This study examines the impact of ISO 9000 certification on product and process innovat...

BACKGROUND Researchers have studied inpatient falls in relation to aspects of nurse staffing, focusing primarily on staffing levels and proportion of nursing care hours provided by registered nurses (RNs). Less attention has been paid to other nursing characteristics, such as RN national nursing specialty certification. OBJECTIVE The aim of the study was to examine the relationship over time ...