By analysis of performed spatial data infrastructures (SDIs) in developed countries, it is believed that one of the most important problems which obstacles the implementation of SDI’s objectives, is the lack of enough harmony in different parts. The solution given in management systems for more adaptability is using total quality management (TQM). In this paper, we compare SDI and TQM from adva...

Over the last few decades, TQM has gained substantial institutional value and has become the accepted way of performing and managing activities in organisations. Underpinning the principles of TQM philosophy, various quality awards / business excellence models have been established. A large number of studies exist which confirm the positive correlation of TQM with organisational excellence. The...

The purpose of this study is to investigate the relationship between the total quality management (TQM) practice and the continuous improvement of international project management (CIIPM) practice. Based on a literature review and qualitative interviews with TQM and project management experts, four hypotheses are posed on how TQM elements affect CIIPM. A cross-sectional survey collected from ov...

Introduction Although most of the exponents of TQM explicitly claim that TQM is transferable to services, the precepts and practices have been derived from the experience of consultants and practitioners in manufacturing. Both the US and Japanese " gurus " focus and address their work primarily to manufacturers, with application of TQM in services only given secondary attention. As Albrecht (Al...

Purpose – The purpose of this paper is to develop a total quality management (TQM) model for healthcare organisations and validate it using a sample of Iranian healthcare organisations. Design/methodology/approach – A validated questionnaire was used to collect data from all healthcare organisations that implemented TQM in Isfahan province, Iran. Findings – Using the proposed model, TQM impleme...