Measuring knowledge related performance in organizations usually is conceptualized on the basis of a strategic resp. top down-approach of KM measurement. Unfortunately, such a strategic approach has some important disadvantages: (1) It is difficult to get commitment from senior managers regarding the investment into strategic KM projects; (2) Due to the complexity of the organizational system i...

In recent years, the balanced score card (BSC) has been the focus of considerable methodology for strategic cost management in management accounting area since it was originally proposed by Kaplan ,R.S. and Norton, D.P. in 1992. BSC is an approach to performance measurement based on both financial and nonfinancial information from four perspectives which are called financial, customer, inter...

This paper is based on previous works on performance measurement and on quantification of relationships between factors which affect performance. It demonstrates how tools and techniques developed can be used to evaluate the performance of alternative strategic choices through a quantitative approach to modelling of performance measurement systems. The paper provides a brief background to the r...

Strategic goals are of no use if you can’t tell whether they have been accomplished. A measurement program is an essential element in the strategic arsenal. In this month’s issue of Strategic Software Engineering, I will explore some issues about measurement and effective strategic metrics. I will discuss some specific metrics but also how to setup a measurement program that addresses your needs.

abstract this study scrutinized the interaction between linguistic and strategic variables in reading comprehension test performance of iranian efl learners. to this end, the interaction among the participants’ reading comprehension test performance, use of test-taking strategies, and level of language proficiency was analyzed. the participants comprised 286 students who answered a reading comp...

Preliminary; please do not quote or cite without permission Abstract We use the principal-agent model as a focal theoretical frame for synthesizing what we know both theoretically and empirically about the design and dynamics of the implementation of performance management systems in the public sector. In this context, we review the growing body of evidence about how performance measurement and...

Considerable research has been carried out and literature available in the field of Supply Chain Performance Management since 1990. Different perspectives of Supply Chain Performance Measures are cost and non-cost perspective; strategic, tactical or operational focus; business process perspective and financial perspective. Successful supply chains use integrated measurement systems as a vehicle...

the purpose of this study was to investigate the relationship between strategic thinking and performance of employees who worked in libraries’ employees of ilam university. research method was descriptive –correlational in which especially structural equation modeling was used. all of libraries’ employees of ilam university (n=200) was made the population of study and via morgan’s table 127 sub...