Application service provider (ASP) An organization that hosts software applications and provides information services for other organizations. Business intelligence software A category of software that enhances the ability of an organization’s decision makers to access and analyze enterprise information. Customer relationship management (CRM) systems An integrated information system that suppor...

During the last decade, implementation of an Enterprise Resource Planning (ERP) system has become one of the major challenges for many enterprises. ERP systems are large software packages, which are meant to cover most, if not all, of the information and information processing needs of an enterprise. Implementation of an ERP system is often a complex and painful process, the effects of which ca...

Supply chain planning in manufacturing companies is approached in this paper through empirical case-study research. The target was to chart how different types of manufacturing companies are specifying their future volumes and to identify the type of collaborative planning they are implementing with customers and suppliers. Based on interview study results, a framework is presented to explain h...

Organizations are struggling with evaluating technology options, many related to complex technologies like Enterprise Resource Planning (ERP) systems. Real options theory is one way for organizations to evaluate technology options. However, real options theory for complex technologies currently lacks organization contextualization. Path dependency theory addresses why sub-optimal technologies d...

The IBM Research Division has developed the Resource Capacity Planning (RCP) Optimizer to support the Workforce Management Initiative (WMI) of IBM. RCP applies supply chain management techniques to the problem of planning the needs of IBM for skilled labor in order to satisfy service engagements, such as consulting, application development, or customer support. This paper describes two RCP mode...

Rapid change in business environment have compelled the world class organizations to implement integrated software solution to all their functional processes, the most typical solution is ERP. For this, organizations are striving to hire ERP consultants to line up their resources. However, it is evident from literature that organizations spend a lot of resources on hiring consultants. Likewise,...

This paper presents early findings from a research project in which the research partners, academics and a telecommunication labour union, are attempting to understand, learn from and anticipate further changes related to the implementation of ERP in an industry sector in the midst of consolidation via corporate merger enabled in part by the adoption of ERP systems in the merging partners.

Effective talent management, quantitative and qualitative need for the organization to talents will be determined based on strategy and business goals. As organizations face increasing competitive challenges of the future and capable to manage these challenges, managers need to be effective. Thus, talent management and management every day is very important in organizations and prospective. Eac...

ERP (Enterprise Resources Planning) plays an important role in today’s enterprise management and is beginning to be the backbone of organizations. However, the successful implementation rate is low and many firms did not achieve intended goals in China. This article is focused on important critical success factors (CSFs) of ERP implementation and discusses the Chinese ERP market. This paper als...

Introducing Enterprise Resource Planning (ERP) systems in an organisation often has far-reaching impacts. However the expected ERP benefits have not always materialised. When implementing ERP, most companies choose the less expensive route of modifying their business processes to fit the ERP system, but this route is not necessarily the most optimal one. This paper investigates the specific imp...