objective: to investigate the application of quality function deployment (qfd) in the central library reference service quality science.methodology / approach: this study was a descriptive survey research and application. research instrument, libqual questionnaire and interview. the three-stage qfd model and the concentration of 7-seater model were used to determine the correlation matrix. the ...

libraries play a pivotal role in the sustainable development of the country. the aim of the present study was to investigate the quality of educational services provided by library of medical faculty of kermanshah according to the library standards. in this descriptive cross-sectional study, 309 library members were studied through libqual questionnaire. data were analyzed by descriptive statis...