Over the past two decades, considerable efforts focused on improving software quality to satisfy the customers needs in software industry, but it is hard to deal with the customers needs for its vague and inexact characteristic. In order to evaluate software quality accurately and comprehensively, the weights of customers needs and the weights of technical attributes of the software are determi...

This paper demonstrates how an institution of higher education, explicitly Kazakhstan Institute of Economics, Management and Strategic Research, KIMEP, can apply the Quality Function Deployment (QFD) to translate Voices of Customer (VoC) into program requirements. The student needs and requirements were identified to develop the foundation in delivering quality curriculum and services in higher...

s This research sets up a conceptual design of a future mobile or portable healthcare device using the quality function development (QFD) with the analytic network process (ANP) and the theory of inventive problem solving (TRIZ). We propose a three-stage QFD in order to consider customers’ requirements, extend the whole design process, and calculate the priorities of the left-hand-side element...

Utilizing QFD in the process of manufacturing and service performing is confronted with an optimization problem called QFD decision-making problem (QFDDMP). Facing many customer constraints and requirements, and huge number of customers in the target market have made QFDDMP a complex planning problem. Achieving optimal solution by which the products satisfy customers with lowest costing budget ...

Taking into account the supplier involvement in the new product development (NPD), this article focuses on the synthesis evaluation, and selection of the part design scheme in part deployment process. The concepts of performance indicator (PI) and integrated performance indicators (IPI) are introduced to measure the performance of the part design scheme and product design scheme respectively. A...

Let G = HoQ be a split extension of nite groups. A theorem of Charlap and Vasquez gives an explicit description of the di erentials d2 in the Lyndon-Hochschild-Serre spectral sequence of the extension with coe cients in a eld k. We generalize this to give an explicit description of all the dr (r 2) in this case. The generalization is obtained by associating to the group extension a new twisting...

Supplier selection is considered as one of the most critical issues encountered by operations and purchasing managers to sharpen the company’s competitive advantage. In this paper, a novel fuzzy multi-criteria group decision making approach integrating quality function deployment (QFD) and decision making trial and evaluation laboratory (DEMATEL) method is proposed for supplier selection. The p...