This study investigates the factors that influence the user’s (postal workers’) welfare in using personal digital assistants (PDAs) that were implemented by mandate in the Korea Postal Services (KPS). The authors propose to expand our perspective towards users’ welfare that becomes vulnerable when information systems (IS) are implemented by mandate, and suggest user satisfaction with IS as the ...

Trust is a major factor influencing the cohesiveness among virtual team members. While recent research in the fields of information systems and management has examined this construct, there are no existing instruments that measure all the different bases of trust. Drawing on the literature, three different bases of trust applicable to virtual teams have been identified: personality-based, insti...

nezami’s narratives-in-verse are of high importance for their monumental and eminent characters. this study intends to analyze the methods applied by nezami while characterization. accordingly, three of his fictional characters are chosen to be studied, including: khosrow, bahram and alexander who are all alike in the case of being kings. according to this study which has applied descriptive an...

Every year, individuals and organizations end up adopting (licensing) many competing software products. Yet, over time, much of the adopted software remains unused because users forgo the use of one software product for another adopted alternative. Although much research in the IS field has examined initial IS adoption, less is known about such post-adoption behavior. This article argues that a...

Metadata applications have evolved in time into highly structured “islands of information” about digital resources, often bearing a strong semantic interpretation. Scarcely however are these semantics being communicated in machine readable and understandable ways. At the same time, the process for transforming the implied metadata knowledge into explicit Semantic Web descriptions can be problem...

Considering some aspects of the motor industry as an example, this paper outlines strategic opportunities for e-commerce-enabled supply chains and, hence, greatly improved responses to customers. The authors demonstrate that there will be resulting strategic advantage for firms that become enabled to take a further step of making changes to their much wider manufacturing process philosophies. T...

Information technology success has been widely discussed in the past two decades. As systems and technologies are being improved and developed, discussions on their effectiveness and evaluation on their success have been continuously debated by researchers, scholars and practitioners throughout the years. Besides the major concern of information technology effectiveness, this study identifies a...

A knowledge base representing the state of information systems success research in the MIS formative period of 1981-87 was published previously. The knowledge base relates five independent variables (organizational environment, user environment, IS operations environment, IS development environment and information systems) to information systems success. This chapter enhances the knowledge base...

Technological advances have an ever-increasing impact on our society. Globalization and the changing structures of organizations have created virtual work groups that are distributed across space (different sites) and time. Collaboration among workers is vital to both ongoing organizational activities and project-based activities. Communication is often seen as the most important factor contrib...

A majority of CEOs have experienced failed information technology (IT) investments. While such investments have the potential for providing competitive advantage, actual returns have varied widely. Numerous methods exist for investment evaluation, but traditional methods do not adequately account for the intangible benefits that characterize strategic investments and lack other features of port...