background: quality in health care can be seen as having three principal dimensions: service, technical and customer quality. this study aimed to measure customer quality in relation to self-management of type 2 diabetes. methods: a cross-sectional survey of 577 type 2 diabetes people was carried out in australia. the 13-item patient activation measure was used to evaluate customer quality base...

introduction: measurement of diabetes management effectiveness includes the process of care and its quality, health outcome and response to care before everything; it needs a conceptual framework about this universal disease. minimum data set (mds) of diabetes make this framework by using standard data element with unique definition and effectiveness indicators preparation of diabetes managemen...

compiling clinical guidelines is one of the requirements of family physician plan and classification of health care services.1 the high prevalence of type 2 diabetes can easily be seen in general practice so that 2.5% of referrals to general practitioners are due to diabetes. more than half of the patients with type 2 diabetes are left undiagnosed and most of them suffer from its complications ...

background and objectives: as with most countries, in the developing communities, providing high quality services in the field of health care is affected by limited financial resources. applying the positive stimuli germane to the private sector to public hospital may be one solution to the public sector's problems, and the health care system, in general, for reducing hospital construction and ...