Doctors and patients are not natural enemies. On the contrary, there is commonly a special relationship between them, with vulnerability and trust on one side and caring and professional expertise on the other. A medical dispute can create turmoil of that relationship, particularly if it is conducted in the traditional adversarial procedure. Depending on how it develops, the patient may see the...

this paper aims to probe the nature of possible responses to the actions taken by certain foreign companies to unilaterally terminate their services to the iranian public and private internet service providers. the paper examines specifically the procedural aspects of the issue and concludes that due to the lack of the biased nature of relationship between sysops and internet users and the abse...

Current approaches for the design of Online Dispute Resolution (ODR) systems involve the replication of Alternative Dispute Resolution practices such as mediation and negotiation. Though such systems have been found to be popular, there are concerns that these systems fail to take into account judicial practices. In this paper a system that supports disputants' decisions making when engaged in ...

Informal institutions govern property rights and disputes when formal systems are weak. Effective informal should help people reach maintain bargains, minimizing violence. Can outside organizations engineer persistent institutional change? Will this strengthen investment? We experimentally evaluate a United Nations civil society mass education campaign to promote alternative dispute resolution ...

This paper describes a groupware prototype addressing the alternative resolution of legal conflicts. The groupware prototype integrates the storytelling and argumentation models with the legal process, accomplishing two major complementary objectives: eliciting spontaneous and informal explanations about the conflict, while contributing to the process with correct inferences and logic. The pape...

This paper investigates how contract structure influences interfirm dispute resolution processes and outcomes by examining a unique dataset consisting of over 150,000 pages of documents relating to 102 business disputes. We find that the level of contract detail affects the type of dispute resolution approach that is adopted when conflict arises, and that different approaches are associated wit...

This article examines the features and effectiveness of 11 ‘private dispute resolution arrangements’ (PDRAs) established by employers unions in Ireland since early 2000s to resolve collective disputes within organizations. These PDRAs are groundbreaking redrawing rules aligning internal with services provided external state agencies. The extends boundaries our knowledge alternative (ADR) highli...