This paper will study the influence of three components of human capital focusing on operative personnel under a dynamic perspective. It considers learning flows and the knowledge stocks that the employees of the organization generate because of the relationships that they maintain with their clients. The influence of individual knowledge in these learning flows will be examined. These being co...

This research aims to analyze the application of intellectual capital at BUMD. If BUMD had applied it would have a better effect on company/BUMD's performance so that its manufacturing purposes could be met. The was intended identify PT. SEA. method used by researcher is deep-seated interview with qualitative approach, data obtained from live interviews staff results show and components human c...

Social Network Service (SNS) has secured lots of users, and its scale and social influence are getting bigger and more powerful. At the same time, however, phenomena that cause social disruption also have increased with spreading false rumors on SNS and posting abusive comments. In order to resolve these negative phenomena, the research inquires into the citizenship behavior of SNS users and ex...

With the rise of the knowledge economy, the importance of intellectual capital has grown. The concept of intellectual capital was raised by Galbraith in 1969, since when the market to book value of corporations around the world has increased dramatically. The implication of this phenomenon is that value creating factors have shifted from tangible assets to intangible ones. Thus, in order to cre...

in era of service economy, organizations' success depends significantly on providing quality services. therefore, organizations are in the idea of employing tools such as knowledge management to survive. human activities such as knowledge sharing among organizational members are the foundation of knowledge management in organizations. recent studies have shown that the relational psychological ...

This study draws on depth interviews with 49 managers in customer firms and 55 managers in supplier firms and on discussions with 21 managers in two focus groups to propose a new way of thinking about customer solutions. Extant literature and suppliers interviewed for this study view a solution as a customized and integrated combination of goods and services for meeting a customer’s business ne...

Both intellectual capital (IC) and knowledge management (KM) have been recognised as significant resources, when properly managed should enhance competitiveness, sustainability and performance. IC comprises the human, organisational and relational capital or resources. KM is about the ‘flow of knowledge’ from individual learning to organisational learning through KM processes to enhance organis...