BACKGROUND Email communication between physicians and patients could improve access to and delivery of health care. Most of the literature studies about email communication between physicians and patients have been conducted in developing countries. Therefore, this study aims to analyze the practices, attitudes, and barriers of both physicians' and patients' use of email within the same health ...

BACKGROUND Citizens increasingly use email in personal communication. It is not however clear to what extent physicians utilize it for patient communication. Our study was designed to examine physicians' activity in using email and to estimate the proportion of email messages missing from documentation in electronic patient records (EPR). METHODS All physicians (n = 76; 48 general practitione...

Email has become the most widespread Internet application. It is a tool supporting not only communication but also cooperation, task management, archiving, or information and knowledge management. Furthermore Email is a source of information on personal, job or community network of an individual or an organization. Email communication analysis allows extraction of social networks with further c...

Summarizing threads of email is different from summarizing other types of written communication as it has an inherent dialog structure. We present initial research which shows that sentence extraction techniques can work for email threads as well, but profit from email-specific features. In addition, the presentation of the summary should take into account the dialogic structure of email commun...

Email is an accepted part of modern communication in business and education. The use of email could benefit communication between patients and healthcare professionals. Use of email within health care has been hampered by concerns about privacy, technical barriers, perceived fear of change and increased workload.Sixty-two general practitioners within Dundee in east Scotland responded to a quest...

Email communication has been used for many years and replaces more and more traditional letters. Compared to postal service the mail service is easier, faster and free of charge. However, the standard email is from a security point of view comparable to post cards and not to letters. While end-to-end secure email communication is possible with PGP and S/MIME, only few people use it due to a lac...

Email communication has become an integral part of the communication structure within organisations. However, we are far from efficient in using this organisational communication and knowledge sharing tool. We aim to improve workplace communications by improving the way email is used within the workplace. We undertake extensive two-phase research to demonstrate the need to give employees traini...