Continuous Improvement is a well-known and consolidated concept in literature and practice and is considered vital in today’s business environment. In 2003 a survey, as part of the international CINet survey, has been performed in the Netherlands in order to gain insight into the current practices and the evolution of continuous improvement over the past 5 years. From a sample of 51 companies, ...

A substantial body of theoretical and practical knowledge has been developed on continuous improvement. However, there is still a considerable lack of empirically grounded contributions and theories on collaborative improvement, that is, continuous improvement in an interorganizational setting. The CO-IMPROVE project investigated whether and how the concept of continuous improvement can be exte...

In recent years, there has been significantly increasing interest in the application of continuous quality improvement (CQI) and total quality management (TQM) in the health care arena. This case analysis is designed to identify and assess the strategies and processes that led to the successful implementation of CQI in the Emergency Care Center at St. Mary's Hospital in Grand Rapids, MI.

The new name of the industrial game is continuous innovation. But what is continuous innovation? And how can we manage and organise for it? This article addresses these questions by, first of all, defining continuous innovation as the ability to combine operational effectiveness and strategic flexibility – exploitation and exploration – capabilities that have traditionally been regarded as anti...