Purpose This study seeks to explore the powerful role(s) of institutionalised performance measurement systems or metrics in smart city governance a politically and militarily sensitive developing country. Design/methodology/approach extends application contribution multi-level institutional framework previous management accounting literature on potential relationship between governance. The val...

a n wa r s h a h w i t h s a n a s h a h 1 We will strive increasingly to quicken the public sense of public duty; that thus. .. we will transmit this city not only not less, but greater, better, and more beautiful than it was transmitted to us. —Oath of office required of council members in the ancient city of Athens

General Santos City is one of a few local governments in the Philippines that has placed a priority on housing for the urban poor. While the case of General Santos is not a success story, the case is important in that it shows how a local government fulfilled the mandate of the Urban Development and Housing Act (UDHA) to provide land tenure to the urban poor. In this study, I explore the charac...

Much of the literature on citizen participation in the budget process links the council-manager form of government with higher levels of citizen participation, assuming the council-manager form represents professional administration. This is contradictory to the reality that different forms of government have “borrowed” features from each other and many now have mixed forms of government (i.e.,...

Understanding the appropriation of CSCW-Tools is key to their successful implementation. This paper explores the social and organizational appropriation of the Cuparla CSCW-environment in the Stuttgart city council. The city council work requires a CSCW design that is based on the notion of digital material in separated work contexts. Within these contexts, the appropriation of technology depen...

Nearly all Social Services Departments in the UK (SSDs) use computers for recording details of their clients (Barnes, 1996). It has been proposed that the direct use of these computer systems by professional staff "must surely be an objective if the systems are to support the direct delivery of services" (SOCITM, 1992). However, some practitioners resist using computerised records as they are n...