Research background: The global business activities raise the necessity of skilled workers, especially in context Industry 4.0 and its implementation company processes. At same time, development technologies connection with automation robotization production provides opportunity to change from a traditional approach separate units an automated operation. Purpose article: primary research aimed ...

BACKGROUND Case management is widely promoted as a means of ensuring continuity of care, improving patient outcomes, and achieving efficient management of resources. Community matrons have been introduced recently as specialists in the case management of patients with multiple complex problems. AIM To understand how nurse case managers are seen by GPs and NHS managers. SETTING (1) Telephone...

BACKGROUND Improving the quality of health care is central to the proposed health care reforms in South Africa. Nursing unit managers play a key role in coordinating patient care activities and in ensuring quality care in hospitals. OBJECTIVE This paper examines whether the activities of nursing unit managers facilitate the provision of quality patient care in South African hospitals. METHO...

This paper presents an empirical study on the contribution made by middle managers to the development of strategy in an organisation. The data was collected using semi-structured interviews with middle-managers and top-managers in companies large enough to have the middle management layer in the organisational hierarchy. The data was analysed using a qualitative approach. Previous studies in th...

INTRODUCTION WE INVESTIGATED THE EFFECTS ON COLLABORATIVE WORK WITHIN THE UK NATIONAL HEALTH SERVICE (NHS) OF AN INTERVENTION FOR SERVICE QUALITY IMPROVEMENT: informal, structured, reciprocated, multidisciplinary peer review with feedback and action plans. The setting was care for chronic obstructive pulmonary disease (COPD). THEORY AND METHODS We analysed semi-structured interviews with 43 h...

In this paper an approach for measuring an monitoring the rehabilitation of patients on monitoring stations via the combined analyses of structured and unstructured data is presented. Here, the focus is on stroke patients in different rehabilitation phases. For clarification interviews with IT managers from hospitals and with parts of the medical staff were carried. Based on the information fro...

The paper investigates use of Internet in Slovenian micro enterprises, using data derived from 134 businesses. Data for the main study was collected via structured interviews with owners or top managers of micro enterprises between October and December 2009. The study showed that formal education of the manager and/or owner, his or her age, computer and IS knowledge and skills, size of the busi...

This two-component study (descriptive cross-sectional and qualitative) assessed the availability of contraceptives in primary care clinics in Brazilian municipalities. The family planning program was also analyzed as part of the country's Family Health Strategy. Phone interviews were held with local health managers to obtain information on contraceptive supply in a selected sample of municipali...