A long-standing debate in the IS literature concerns the relationship between technology and organization. Is it technology that acts on organizations, or humans that determine how technology is used? Proposals for a middle way between the extremes of technological and social determinism have been put forward based on Giddens’ structuration theory, and, more recently, from actor network theory....

The chapter considers the complexities of cultural differences for global enterprise resource planning (ERP) implementation. An extensive review of the literature related to societal and organizational culture is followed by a delineation of the stages of ERP implementation and the actors involved in each stage, reflecting the basic assumption that global ERP systems are not universally accepta...

The studies, research and solutions presented below started from the acute need of small and medium-sized enterprises to integrate their processes, services and relationships with customers and suppliers, in a cost-effective manner, given the fact that ERP systems are quite expensive for such organizations.

The process by which IT competencies are created and applied to develop firm specific IT resources is not well understood. Previous research on the phenomenon has operated from the resource-based view (RBV); however, conceptual problems with resource-based theory have neither been noted nor addressed by IS researchers. This study acknowledges these problems and provides a solid conceptual found...

Enterprise Resource Planning (ERP) Systems exist to create effectiveness organizations but measurement of this is so difficult. Effectiveness is multiconcept. Three variables affect organizational effectiveness such as defined casual, intervening and end-result. In this article at the first, we review measurement methods that have a full fitness with these variables. After that, we try to use t...

After the occurrence of numerous worldwide financial scandals, the importance of related issues such as internal control and information security has greatly increased. An internal control framework that can be applied within an enterprise resource planning (ERP) system is developed in this study. A literature review is first conducted to examine the necessary forms of internal control in infor...

Enterprise Resource Planning (ERP) systems continue, even in 2013, to be an important change agenda in business. This chapter initially addresses two major issues left aside in the Information Systems (IS) research on ERP: The technological content and the time dynamics. Using two different small reviews of journal articles, the authors conclude that ERP research is disregarding the profound te...

This paper presents preliminary findings from a research project that examined how firms are generating business value from their investments in enterprise resource planning implementations. The research, which was done jointly with Benchmarking Partners, describes the stages of ERP implementations, the obstacles that firms encountered in generating benefits from the system, and some critical s...

Implementation of enterprise resource planning (ERPs) systems is probably the most laborious and rather costly part of the ERP system life-cycle. In the paper, we provide a percentage structure of total cost of implementation (TCI) from the end-user company’s perspective. Having a grasp over TCI should be of interest to companies planning to implement ERP systems, since literature suggests that...

One of the greatest challenges that academic and research libraries face today is to prepare the staff working in these organizations for the future. Preparation of library staff requires serious attention to the human resource programmes in libraries and consideration of the development needs and interests of staff at all levels, from at the top the University Librarian to the lowest level the...