introduction: ambulatory care is an inseparable part of health care system. it is commonly considered as the entrance of the patient to the health care system. high qualify ambulatory care has an important role in reducing mortality and morbidity rates. on the other hand, quality of information has an important role in the quality and safety of ambulatory health care. it is hence necessary to p...

results the findings of this study showed that in most selected countries, primary care services were provided by the private sector and the public sector has been mostly functioning as a supervisor in this area, but in iran, primary care services were provided by the government. the findings of this study also showed that hospital services in iran and selected countries (second and third level...

background and objectives: as with most countries, in the developing communities, providing high quality services in the field of health care is affected by limited financial resources. applying the positive stimuli germane to the private sector to public hospital may be one solution to the public sector's problems, and the health care system, in general, for reducing hospital construction and ...

Reducing wastes in the healthcare processes is crucial for developing a high performance health system. Adopted from the Toyota Production System (TPS), the Lean concept has emerged in recent years as a way of introducing innovative ideas to improve industrial processes. In the context of health care, Lean is considered as a continuous improvement model, which provides healthcare organization t...

conclusions although the majority of women had pcc records and received advice from healthcare professionals to carry out pchbs, most of them did not adhere to the pchb guideline recommendations. it is therefore suggested that strategies should be adopted to establish pcc services in the healthcare system and encourage clients to adhere to the pchb guideline recommended by the ministry of healt...

oral health problems, among the most prevalent comorbidities related to addiction, require more attention by both clinicians and policy-makers. our aims were to review oral complications associated with drugs, oral health care in addiction rehabilitation, health services available, and barriers against oral health promotion among addicts. drug abuse is associated with serious oral health proble...

background: quality in health care can be seen as having three principal dimensions: service, technical and customer quality. this study aimed to measure customer quality in relation to self-management of type 2 diabetes. methods: a cross-sectional survey of 577 type 2 diabetes people was carried out in australia. the 13-item patient activation measure was used to evaluate customer quality base...

background and objectives: knowledge management (km) has emerged as a pathway towards competitive advantage in current complex industrial environment. the aim of the present study was to explore the relationship between km effectiveness and various organizational factors including social interactions (trust, communication and coordination), infrastructure factors (structure, information technol...