Total quality management (TQM) is an integrated management approach that aim to continuously improve the performance of products, processes, and services to achieve and surpass customer’s expectations. This paper investigates Critical success factor for TQM Implementation in Indian airline industry in order to improve the performance and identify the main impediments of implementing TQM success...

This study investigates how organizational culture influences the implementation of different practices incorporated in the recent Six Sigma approach as well as those associated with traditional total quality management (TQM). We employed the competing values framework to capture the underlying value orientations of organizational culture. Using survey data collected from 226 US manufacturing p...

Total Quality Management (TQM) is periodically lambasted by management gurus and the business media for its supposedly lackluster impact on financial performance. This paper presents objective evidence on whether this criticism is indeed justified. The evidence is based on a study of nearly 600 quality award winners. Three critical issues are addressed in this paper. First, we discuss the ongoi...

The purpose of the paper is to examine the most critical and important factor which will affect the implementation of Total Quality Management (TQM) in the construction industry in the United Arab Emirates. It also examines the most effected Project outcome from implementing TQM. A framework was also proposed depending on the literature studies. The method used in this paper is a quantitative s...

By analysis of performed spatial data infrastructures (SDIs) in developed countries, it is believed that one of the most important problems which obstacles the implementation of SDI’s objectives, is the lack of enough harmony in different parts. The solution given in management systems for more adaptability is using total quality management (TQM). In this paper, we compare SDI and TQM from adva...

Any element that enables higher education institutions (HEIs) to set themselves apart in a positive and superior way terms of their performance would be advantageous given the competitive climate which they operate. The Erasmus+ Programme provides HEIs with yet another option become more contribute Sustainable Development Goals (SDGs) via improvement educational quality (SDG 4), reducing inequa...

Top-down total quality management (TQM) programs often fail to create deep and sustained change in organizations. They become a fad soon replaced by another fad. Failure to institutionalize TQM can be attributed to a gap between top management’s rhetoric about their intentions for TQM and the reality of implementation in various subunits of the organization. The gap varies from subunit to subun...

A good quality management system is vital for a manufacturing organization to enhance its competitiveness. Over the years, TQM becomes a strategic tool for manufacturing organizations to grow and sustain in the highly competitive business environment. However, developing appropriate foundation for TQM implementation is still the real challenge for an organization. This paper deals with the impl...

In this paper, we discuss the concept and principles of successful the total quality management (TQM) implementation. The paper briefly explains the similarities between software development process and product development process. In addition, overview quality measures during the software development life cycle (SDLC). Finally, the paper describes the Deming's quality management method and his...

In this study, we have developed an analytic network process (ANP)-based framework to identify the level of impact of different factors on total quality management (TQM) implementation and to assess the readiness of the Turkish manufacturing industry to adopt TQM practices. ANP is a methodology recently introduced by Saaty for multiple criteria problems where there is feedback and interdependen...