Several years ago we introduced the Balanced Scorecard (Kaplan and Norton 1992). We began with the premise that an exclusive reliance on financial measures in a management system is insufficient. Financial measures are lag indicators that report on the outcomes from past actions. Exclusive reliance on financial indicators could promote behavior that sacrifices long-term value creation for short...

Search engines, such as Google and Yahoo!, have revolutionized the way people search for information. Advertisers, eager to take advantage of this great potential for customers, have been bidding to display clickable links to their websites as sponsored search results. This revolution, however, and the ten-billion dollar industry it created have been threatened by the rising number of invalid c...

Strategic alignment is deemed crucial in understanding how organisational performance can be improved through supporting business strategy with other organisational strategies. Whilst previous alignment literature has provided foundations for identifying the dimensions and performance impacts of the strategic alignment, it is mainly based on dyadic relationships between, for example, business a...

the strategic entrepreneurship was considered a factor which could affect the output of the small, medium and big organizations and improve the growth and wealth of an organization. nowadays, large numbers of organizations exploit the strategic entrepreneurship as a procedure to achieve long-term competitive advantages. this research is aimed at investigating the effect of the strategic entrepr...

    Six sigma,   Rolled throughput yield, Organizational performance Six Sigma is a well- established approach to improve the capability of business processes in order to gain satisfaction of customers. The performance assessment of a given process is essential to some phases of six sigma methodology. So far, different indicators are used to demonstrate the performance of a process, while many ...

The theory of strategic groups predicts the existence of stable groups of companies that adopt similar business strategies. The theory also predicts that groups will differ in performance and in their reaction to external shocks. We use cluster analysis to identify strategic groups in the Polish banking sector. We find stable groups in the Polish banking sector constituted after the year 2000 f...

A quantitative critique of 28 studies concludes that formal planning is valuable for firms. The results were particularly favorable for manufacturing firms: nine studies found formal planning to be associated with better performance and none found detrimental performance. Disciplines Marketing Comments Postprint version. Published in Long Range Planning, Volume 24, Issue 4, August 1991, pages 1...

Explicitly linking software-related activities to an organization’s higher-level goals has been shown to be critical for organizational success. GQMStrategies provides mechanisms for explicitly linking goals and strategies, based on goal-oriented strategic measurement systems. Deploying such strategic measurement systems in an organization is highly challenging. Experience has shown that a clea...