To avoid the problem of knowledge acquisition bottleneck a process oriented method for knowledge acquisition was developed. The approach is based on so called scenarios. A scenario describes a certain step within the decision process to be elicited from the medical expert. By using scenario techniques the knowledge engineer is able to represent the elicited knowledge in a way that give both exp...

In order to represent speech acts, in a multi-agent context, we choose a knowledge representation based on the modal logic of knowledge KT4 which is defined by Sato. Such a formalism allows us to reason about knowledge and represent knowledge about knowledge, the notions of truth value and of definite reference.

BACKGROUND Cardiovascular diseases(CVD), specifically ischaemic heart disease(IHD), are the main causes of death in industrialized countries. Statins are not usually prescribed in the most appropriate way. To ensure the correct prescription of these drugs, it is necessary to develop, disseminate and implement clinical practice guidelines(CPGs), and subsequently evaluate them. The main objective...

This paper examines how Jordanian banks use the Customer Knowledge process to support Customer Knowledge Acquisition (CKA) and how they foster it. The empirical study is based on a sample of the data collected from 165 respondents, drawn randomly from six banks. The results showed that the six selected factors (Need for Customer Knowledge, Identify Source of Customer Knowledge, Verify Source of...

Purpose – Aims to study the role tacit knowledge plays in shaping the knowledge base of the knowledge-intensive growing organizations using the storytelling method. Design/methodology/approach – Stories were collected from eight human resource professionals working in eight different knowledge-intensive growing organizations in New Zealand. Interviews containing loosely structured questions wer...

The paper presents a scheme for categorizing knowledge engineering tools. The classification of knowledge acquisition systems has revealed some interesting facts about these systems. It seems that systems which are able to work on multiple tasks produce very shallow (i.e., not of expert-level) knowledge bases. On the other hand, systems which produce expert-level knowledge bases function on a s...

Organizational knowledge creation theory explains the process of making available and amplifying knowledge created by individuals as well as crystallizing and connecting it to an organization’s knowledge system. What individuals get to know in their (working) lives benefits their colleagues and, eventually, the wider organization. In this article, we briefly review central elements in organizat...

A major step in building guideline-based clinical care systems is encoding medical knowledge in guideline documents for interpretation by the computer. Guideline models provide the structure to encapsulate guideline knowledge. Developers who are familiar with the guideline model and domain experts who have relevant medical knowledge work as a team to encode guidelines using knowledge acquisitio...

Building a knowledge-based society is widely recognized as leading to human, social and economic benefits. This paper explores the issue of using knowledge management as an instrument for the development and sustainability of this knowledge society. The paper attempts to achieve its purpose through four main integrated steps: providing a brief review of knowledge management and the knowledge so...

In this paper, we propose a concept of knowledge management “Knowledge Liquidization and Crystallization”, and a system “Knowledge Nebula Crystallizer” to support the process. “Exhibition designing” was chosen as an application of our methodology to a real work place in cooperation with a Japanese advertising company, as it is an example of the tasks that highly depend on implicit knowledge of ...