Globalization, acute competition, the information technology revolution, and increasing customer sophistication are radically redefining environmental conditions, and, meanwhile, challenging managerial representations and traditional organizational recipes for managing intraand inter-firm relationships. Hence, we examine in this study the way companies interact with their employees and customer...

Credible delegation of discretion obtains when it is a rational strategy for managers not to overrule employee decisions that are based on delegated decision rights or renege on the level of delegated discretion (and this is common knowledge). Making delegation of discretion credible becomes a crucial issue when organizations want to sustain the advantages that may flow from delegation: Such ad...

Introduction: Professional ethics is a very important issue for managerswho are role models for students and staff. It can also be very effective in organizational activities. The main objective of this research is to describe the result of managers’ self assessment in Shiraz teaching hospitals.Methods: The present research is a cross-sectional study. The statistical society of this research in...

This paper considers the relation between organizational demography and organizational learning. It focuses on communication and consciousness as the knowledge creating process of organizations and individuals, respectively. Demography relates to communication structures in that these become inert with increasing tenure of participants; likewise, individuals adopt a specific communication style...

In this article, we attempt to address the relative absence of empirical studies of model driven engineering (MDE) in two different but complementary ways. First, we present an analysis of a large online survey of MDE deployment and experience that provides some rough quantitative measures of MDE practices in industry. Second, we supplement these figures with qualitative data obtained from some...

The provision of choice is one of the most common vehicles through which managers empower employees in organizations. Although past psychological and organizational research persuasively suggests that choice confers personal agency, and is thus intrinsically motivating, emerging research indicates that there could be potential pitfalls. In this chapter, we examine the various factors that could...

A voluntary insurance scheme for hospital care was launched in 1986 in the Bwamanda District in northwest Zaire. The paper briefly reviews the rationale, design and implementation of the scheme and discusses its results and performance over time. The scheme succeeded in generating stable revenue for the hospital in a context where government intervention was virtually absent and external subsid...